A Well Planned Healthcare Strategy Will Place You Ahead Of The Competition
Valued Added Healthcare Strategies And Solutions Designed For Your Business
In the competitive healthcare marketplace, you need to differentiate your products and services from your competition. You need to reach your customers directly and effectively by increasing their awareness and their satisfaction. The More Value You Offer = More Customers = More Revenue.
Healthcents can assist you with a unique healthcare strategy designed to meet your specific goals and objectives. We can help with strategic business decision making, content creation, training and education, business strategies, cloud-based deployment, products strategies, service strategies, industry trends reports, and more. Our expert consulting services’ team will be seamless to your customers, appearing as a part of your organization and as a part of your brand.
Our value-added healthcare strategy consulting services are customizable to your needs and include:
- Strategic business proposals, recommendations and implementation:
- M and A business evaluations
- Go to market plans and strategies for increasing your company’s revenue
- Payer Contracting Strategies
- Improving your products, services and business processes by putting our 60+ years of healthcare and IT business process knowledge to work for you.
- Improving customer service
- CRM management systems’ improvements and proposals
- Product line enhancements
- Driving improvements into your current business process – complete project management and implementation services
- Complete infrastructure provided including hosting and management of web meetings and enrollee tracking, social media communications to our contacts and yours, and cloud based project management and tracking
- Webinars and articles on current healthcare topics for your customers:
- 10 Best practices for payer contracting
- How to maximize reimbursements on payer contracts
- Payer Contracts’ Language- What to look out for
- How to insure that you are being paid accurately based on contracted rates
- Mergers and acquisitions
- Regulatory changes and the effects on your business
- Billing and collections best practices
- Provide training and education for your customer service and sales representatives:
- Managed care 101: A history of the U.S. healthcare market
- Glossary of terms: insurance and reimbursement definitions
- Current economic shifts that affect the healthcare markets
- Shifts in market demand and referral sources
- Potential new market segments including vertical, horizontal, or niche markets that may offer improve profit
- Potential of new healthcare technologies and its impact on the your company
- Changing and new trends for insurance plans
- How revenues flow from payers to providers and how this impacts your company
- Competitive overview and differentiation
- How do your competitors handle similar challenges facing customer service representatives: pros and cons
- Identify best practices for your customer service representatives
- Overview of national regulatory resources available to customer service representatives
- Updates on trends affecting your products & services:
- Market trends in your segment of the Healthcare Market
- Meaningful use resources
- OSHA pictograms and MSDS. The MSDS labels impact healthcare providers’ code changes that affect super bills.
- CMS1500, UB04 and ADA forms
- HIPPA
- Biohazard waste management
- How electronic medical records will affect your products and services
